Privacy Policy

Last updated: February 15, 2026

1. Introduction

Welcome to 4am ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp-based reminder service.

2. Information We Collect

We collect the following types of information:

  • Phone Number: Required for WhatsApp communication and user identification.
  • Message Content: The reminders and messages you create through our service.
  • Conversation History: We store up to 20 recent messages to provide context-aware AI responses.
  • Usage Data: Information about how you interact with our service, including reminder creation, modification, and execution times.
  • Payment Information: Processed securely through Stripe; we do not store your credit card details.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our reminder service
  • Process and deliver your scheduled reminders via WhatsApp
  • Authenticate your identity and manage your account
  • Process payments and manage subscriptions
  • Provide AI-powered natural language processing for reminder creation
  • Send service-related communications and updates
  • Respond to your inquiries and support requests

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit using HTTPS/TLS.
  • Secure Storage: User IDs are encrypted using AES-256-CBC encryption.
  • Access Controls: Strict access controls limit who can access your data.
  • Data Retention: Conversation history is limited to 20 messages per user.

5. Third-Party Services

We use the following third-party services to provide our service:

  • Meta (WhatsApp Business API): For message delivery and communication.
  • Anthropic (Claude AI): For natural language processing of your reminders.
  • Stripe: For secure payment processing.
  • Cloudflare: For security and bot protection.
  • MongoDB: For secure data storage.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers necessary to deliver our service (as listed above)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice)

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data and account.
  • Portability: Request your data in a portable format.
  • Opt-out: Cancel your subscription at any time.

To exercise these rights, send a message to our WhatsApp bot with your request or contact us at [email protected].

8. WhatsApp Service Window

Due to Meta's WhatsApp Business API policies, we can only send messages within 24 hours of your last interaction. We may send periodic keep-alive messages to maintain this service window for your reminders. You can opt out by deleting your reminders.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • WhatsApp: Message our bot and ask for support
  • Website: https://fourayam.com