Kaissa

Omni Channel Artificial Intelligence

Learn

Customer Experience


What is a customer experience management?

Practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.- Gartner

Truth about customer experience

Harvard Business Review

What is a customer journey map?

A customer journey map is a framework that enables you to improve your customer experience. It documents the customer experience through their perspective, helping you best understand how customers are interacting with you now and helps you identify areas for improvement moving forward.

  • Customer's Attraction
  • Awareness
  • Discovery
  • Cultivation
  • Advocacy
  • Purchase
  • Use of a service

Platform


Artificial Intelligence

Natural Language Understanding, Deep Learning, Machine Learning

Ware Housing

Petabyte-scale data warehouse for cost-effective data analysis

Mobile

Fully responsive design optimised for all devices.

Interactive

Embedded Business Logic and Dynamic UI

Big Data

High performance parallel Extract, Transform and Load

Voice Engine

Multi Lingual Voice Engine optimised for Mobile Networks

Business Intelligence

Deeper Faster Insights

Worflow Engine

Automated Reporting and Esclation Engine

Industries


Specturm

Meet the Group


Kaissa Global Businsses delivers B2B Enterprise Solutions via several partners.

...

FourAyam

Delivery Partner

...

Kstych

Data Center Partners

Data Center


Compute


Scaleable Instances
Code on Demand
Auto Scaling
Big Data

Storage


Storage Area Network
Content Delivery Network
Archieve
Gateways

Database


Relational Datastore
NoSQL Datastore
Data Caching
Data Ware Housing

Networks


Virtual Private Cloud
Direct Connect
Load Balancer
DNS

Intelligence


Natural Language Understanding
Speech Recognition
Machine Learning

Mobile


Mobile Analytics
Push Notifications
Mobile Hub

Security


Access Management
Identity Management

App Services


Email Relay
Queuing Engines
Virtual Telephony
App Streaming

Contact us


Get in touch

info@kaissa.in

UAE : +971-58-254-9925

Schedule a demo