Practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.- Gartner
A customer journey map is a framework that enables you to improve your customer experience. It documents the customer experience through their perspective, helping you best understand how customers are interacting with you now and helps you identify areas for improvement moving forward.
Natural Language Understanding, Deep Learning, Machine Learning
Petabyte-scale data warehouse for cost-effective data analysis
Fully responsive design optimised for all devices.
Embedded Business Logic and Dynamic UI
High performance parallel Extract, Transform and Load
Multi Lingual Voice Engine optimised for Mobile Networks
Deeper Faster Insights
Automated Reporting and Esclation Engine
Kaissa Global Businsses delivers B2B Enterprise Solutions via several partners.
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